FAQ About The Bundle
Everything you need to know, pet parent 💛
How often do I need to clean the feeder and fountain? +
Most pet owners do a quick rinse/wipe every few days and a deeper clean about once a week. It’s simple since the parts detach easily and are made to be low-maintenance.
Is the water fountain noisy? +
No really. It’s designed to run quietly, so it won’t be distracting in your home (and most pets get used to it fast).
Will this help pets that don’t drink enough water? +
It can. Many pets naturally drink more when water is flowing, which is great for hydration—especially for cats.
What kind of food works with the feeder? +
It’s made for dry kibble. Most standard kibble sizes work perfectly, and the anti-jam design helps keep feedings smooth and consistent.
FAQ About The Feeder
Everything you need to know, pet parent 💛
Can I control the feeding schedule from my phone? +
Yes! You can set meal times and adjust portion sizes through the app, so your pet stays on a routine even when you’re not home.
How often do I need to clean the water fountain and change the filter? +
For best results, we recommend rinsing and wiping the fountain every few days and doing a deeper clean about once a week. Filters usually need replacing every 2–4 weeks depending on how many pets you have and how much they shed.
Will it work for both cats and dogs? +
Yes, it works great for both. It’s perfect for pets who need consistent portions or a more structured feeding routine.
Is this a good gift for pet lovers? +
Not at all. The parts are designed to be easy to detach and clean, so keeping it fresh and hygienic is quick and simple.
FAQ About The Fountain
Everything you need to know, pet parent 💛
How often should I clean the fountain? +
For best results, do a quick rinse every few days and a deeper clean about once a week. It helps keep the water fresh and the fountain running smoothly.
Can I leave the fountain on all day and night? +
Yes! It’s made to run continuously so your pet always has access to fresh, flowing water.
What if the water level gets too low? +
If the water gets low, the fountain flow may slow down. Just refill it to keep it running properly and to avoid putting stress on the pump.
Where’s the best place to put the fountain in my home? +
A quiet spot your pet already visits often is perfect—away from litter boxes and food bowls if possible, since many pets prefer drinking in a separate area.
FAQ About The Filters
Everything you need to know, pet parent 💛
Are these filters easy to install? +
Yes they’re super simple. Just remove the old one, pop the new filter in, and you’re good to go.
Do these filters help with bad smells or slimy water? +
They definitely help reduce odors and keep the water tasting fresher. Regular filter changes + quick weekly cleaning will keep the fountain in great shape.
What do the filters actually remove from the water? +
They help trap things like pet hair, debris, odors, and other impurities, so your pet gets cleaner, better-tasting water.
How do I know when it’s time to change the filter? +
If you notice the water doesn’t look as clear, starts smelling off, or the fountain flow seems weaker, it’s usually time for a fresh filter.